1. Introduction
bullHost provides backup and recovery services through separately available backup plans. This policy explains the conditions for purchasing backup services and recovering backed-up data.
2. Separate Backup Plan Required
Customers must purchase a separate Backup Plan to use bullHost's data backup services.
Data backup is not included with standard hosting, gaming hosting, reseller hosting, VPS, or other hosting plans unless explicitly stated in the purchased plan details.
Customers who require data backup must purchase an eligible backup plan separately.
3. Customer Responsibility
Customers are responsible for protecting their website files, databases, emails, and other important data. Customers are encouraged to maintain their own independent backups in addition to any separately purchased bullHost backup service.
4. Backup Availability
Backup availability depends on the purchased Backup Plan. Backup frequency, storage capacity, retention period, and supported services will be determined by the specifications of that plan.
5. Data Recovery
Data recovery is subject to the availability and integrity of the relevant backup. Customers may contact bullHost support to request restoration of backed-up data.
Recovery services, limitations, and any applicable charges will depend on the purchased plan and the scope of the request.
6. Backup Limitations
bullHost cannot guarantee recovery of data that was not backed up, was permanently deleted, or is unavailable or corrupted in the backup.
Customers should verify that their backup plan covers the websites, databases, and other data they want to protect.
7. Backup Retention
The retention period and availability of stored backups depend on the purchased Backup Plan. Backups may be deleted after the applicable retention period expires.
8. Contact Support
For information about purchasing a Backup Plan or requesting data recovery, contact bullHost through the official support channel listed on our website.
- Website: bullhost.in
- Support Email: info@bullhost.in
9. Final Statement
bullHost recommends purchasing a separate Backup Plan for customers who require data backup and recovery services. Customers should review the plan specifications before purchasing to ensure that their backup requirements are covered.